How fast is delivery?+
Gift card codes are delivered electronically within seconds of a successful payment. They appear in your account dashboard and are emailed to you. If you don't see anything within 30 minutes, contact support with your order ID.
Are the codes authentic?+
Yes. We source codes exclusively from authorized distributors. Every delivered code is covered by a money-back guarantee against invalidity.
Which payment methods do you accept?+
We accept Visa, Mastercard, Verve, bank transfer, and USSD via our licensed Nigerian payment partners. International cards are supported on selected gateways.
Which currency are prices in?+
All prices on the Site are displayed in Nigerian Naira (₦) and are inclusive of applicable taxes. Your bank may apply a separate FX fee for international cards.
Can I get a refund after the code is delivered?+
No. Because the value of a gift card code is realised the moment it is revealed, all sales are final once delivered. See our Refund Policy for the full list of exceptions (non-delivery, invalid codes, duplicate charges).
What happens if my code doesn't work?+
Email idowodoc@gmail.com with your order ID and a screenshot of the error within 7 days. If the issuing brand confirms the code was invalid or already redeemed before delivery, we will replace it or refund you in full.
Do I need an account to buy?+
Yes — an account lets us deliver codes securely, store your order history, and reissue codes if you lose them. Sign up takes 30 seconds.
Is my payment information safe?+
Yes. Payments are processed by PCI-DSS certified gateways. We never see or store your full card number or CVV.
Can I gift the code to someone else?+
Absolutely. Once delivered, the code is yours to redeem or share. Just make sure the recipient redeems it on the correct region's storefront.
Where are you based?+
NOVEXA HUB TRADE MANAGEMENT LTD is a Nigerian company (RC 9478786) registered with the Corporate Affairs Commission and headquartered in Lagos State.
How do I contact support?+
Email idowodoc@gmail.com or call +234 802 594 2102. We answer 24/7.
Still have questions?
Email idowodoc@gmail.com or call +234 802 594 2102. We respond within 2 hours, 24/7.